Greece Launches Digital Service Rating System

Greece Launches Digital Service Rating System

Politics

Prime Minister Kyriakos Mitsotakis chaired an inter-ministerial meeting on Tuesday to present a new digital evaluation system allowing nearly 5 million citizens and residents in Greece to rate public sector services, CE Report quotes Athens-Macedonian

For the first time, users can assess around 45 services by completing a brief online questionnaire on axiologisi.ypes.gov.gr. The voluntary process takes just a few minutes and includes around 50 questions, rating services from 1 (lowest) to 10 (highest).

Services covered include social insurance (e-EFKA), taxation (AADE), transport, cleanliness, public lighting, road quality, parking, digital tools (like gov.gr and e-prescriptions), and more. Citizens can also submit suggestions for future digital services.

Participants will log in via their Taxisnet credentials to ensure one submission per person. Responses remain anonymous, collecting only age and region to enable targeted analysis by area and demographic.

Mitsotakis called the initiative a “tool of accountability,” aiming to identify weaknesses and guide improvements. Results will be published regularly with graphs and maps to ensure transparency. Health services are currently excluded, with a separate evaluation system to be introduced soon.

The survey will be repeated twice a year, in spring and autumn, to build a comprehensive database for continuous service enhancement.

Tags

Related articles

Erdogan Slams Israel Over Syria
Turkish President Recep Tayyip Erdogan on Thursday strongly criticized Israel’s recent actions in Syria, accusing it of using the Druze population as a pretext for aggression.
Greek Parliament Debates Railway Safety Bill
The Greek Parliament began debate Thursday on a new bill aimed at upgrading railway safety, following its presentation by Infrastructure and Transport Minister Konstantinos Kyranakis.
PAS Reveals Electoral List Leaders
Parliament Speaker and PAS President Igor Grosu has revealed the top names on the Action and Solidarity Party’s (PAS) electoral list ahead of upcoming elections.
Mitsotakis, Jørgensen Discuss Energy, Housing
Greek Prime Minister Kyriakos Mitsotakis met with European Commissioner for Energy & Housing Dan Jørgensen on Thursday to discuss key priorities, including energy affordability and housing policy.
Erdogan, Syrian President Discuss Israel Strikes
Turkish President Recep Tayyip Erdogan and Syrian President Ahmad al-Sharaa held a phone call Thursday to discuss recent developments in Syria following Israeli airstrikes, Türkiye’s Communications Directorate reported.
Moldova, U.S. Reaffirm Strong Partnership
Deputy Prime Minister Mihai Popșoi met with U.S. Charge d’Affaires Kevin Covert to discuss strengthening Moldova-U.S. ties, sectoral cooperation, and shared development goals.
Arizona Opens First U.S. State Trade Office in Romania
Arizona has become the first U.S. state to open an economic representative office in Romania, marking a milestone in bilateral relations.
Moldova–Romania Boost Ties
President Maia Sandu met with Romania’s Minister of Investments and European Projects, Dragoș-Nicolae Pîslaru, on Tuesday to discuss strengthening bilateral cooperation in support of Moldova’s EU accession efforts.
Greece Condemns Attacks on Religious Sites in Syria
The Greek Foreign Ministry has strongly condemned Wednesday’s attacks on religious sites in Sweida, Syria, which caused numerous casualties.
"Moldova Flags Russian Disinfo Surge"
The Moldovan government has raised alarm over a rise in online disinformation campaigns linked to Russian propaganda, aiming to erode public trust and derail the country’s European path.